Delivering the Fire, Right to Your Doorstep
Infernum Apparel offers ideal shipping methods for any requirement. Be it low priced through Standard Parcel Post, more quickly via Express Parcel Post (Mauritius only). On this page you´ll find an overview of all available shipping methods.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a proof of defect.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you a message via WhatsApp or an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@infernum-apparel.com or (+230) 5506-3263 on WhatsApp.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@infernum-apparel.com or (+230) 5506-3263 on WhatsApp and send your item to the address we will provide you.
To return your product, you should mail your product to the address we will provide .
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We don’t guarantee that we will receive your returned item.
Contact us at info@infernum-apparel.com for questions related to refunds and returns.
